About
Master the art of navigating tough conversations with confidence and clarity! The How to Converse During Difficult Situations program equips participants with the skills to handle high-pressure and sensitive conversations in a professional and constructive manner. Whether you're managing workplace conflicts, addressing personal issues, or providing feedback, this program blends theoretical knowledge with actionable techniques to foster mutual understanding and effective communication. Why This is for YOU! - Stay Composed: Learn how to manage emotions and respond constructively during challenging discussions. - Foster Understanding: Build trust and rapport by structuring conversations for clarity and empathy. - Turn Challenges into Opportunities: Use difficult situations as a pathway for collaboration and growth. Who Is This For? - Working Professionals - Team Leaders and Managers - Any Individual What You Will Learn - Emotional Awareness: Techniques to identify and manage triggers during tense conversations. - Structuring Dialogue: Learn how to frame discussions for mutual understanding and resolution. - Active Listening: Develop skills to listen empathetically and build trust during sensitive conversations. - Constructive Feedback: Strategies to deliver and receive feedback without escalating tensions. - Conflict Resolution: Turn disagreements into opportunities for collaboration and improved outcomes. - Real-World Scenarios: Practice with role-playing exercises to build confidence in handling complex situations. Duration : 90 Min Mode :
You can also join this program via the mobile app. Go to the app